Google "Research" Tool

First off, let me have a slight panic moment: why is Google trying to make librarians obsolete? Since they don't necessarily even understand what we do?

Having said that, let me tell you a little bit about a new "research" tool on Google. I read an interesting (depressing) review on the Chronicle's ProfHacker blog about Google docs' addition of a Research Tool (official language). Basically, users can highlight select portions of text in a Google doc, click on the Tools menu, and have Google try to find a matching citation on the web. Recent changes to the feature allow users to limit to Google Scholar and make citations in APA, MLA, and Chicago. I will also state that at least two people in the comment fields had written reviews earlier in the week only to have Google update the Research Tool, thus rendering their reviews obsolete. So as you read this post, keep in mind some of the features may have changed.

The research tool has pros and cons.

Pro	Con
Students really struggle with citation. Having a tool to show them how to do it will help	Will students actually learn the citation style for their discipline? And how important is that?
Students will have help doing research with tools that are familiar to them.	Information literacy is an important component of an academic library. Using this tool is no proof that students actually understand the concepts of information literacy.
Students can limit their search to academic resources.	What guarantee is there that the students will read more than the abstract if they can't access the article?
Might help cut down on plagiarism	But will students do the research themselves and then write the paper? Or will they write the paper and then try to find sources that fit what they wrote?

I'm sure there are more pros and cons than what I listed.

What I found most shocking were the comments from the faculty members at the bottom of the page. I felt as though none of them addressed the possible pitfalls of the tool. Granted none of them were librarians, and perhaps I am being reactionary.

Thoughts?

Interesting Post from Will Manley's Blog

Please take time to read all the comments. They provide some interesting food-for-thought, particularly for us as we are at the beginnings of our careers...

From Will Unwound
February 16, 2012

WILL UNWOUND #684: “From the Tavern Mailbox: Goodbye to Librarianship”

Note from Will:  On a regular basis I get emails from librarians who want to drink deeply of the collective wisdom found in our Unwinders Tavern.  If you have an issue that is bugging you feel free to send me an email at wmanley7@att.net and I will run it in this blog so that our Unwinders can comment on it.  Feel free to change identifiable details so as to protect your identity. I received this email last month.  Please give your best advice to anonymous.

Hi Will,

Just writing to thank you for your last Manley Arts piece about meeting librarians’ needs. Particularly the part about librarians not having taken a vow of poverty. I wasn’t going to rant but you did say you have a lot of free time… I am about to leave the field because the pay is so much lower than the modest ALA-recommended minimum my alma mater touted as de rigeur when I was looking into grad school. The professional satisfaction promised as a trade-off is not happening, either.

The other payoff missing from public librarians’ lives is the professional dignity I was expecting when I became a librarian several years ago. I thought being a librarian would be great, given my aptitude for technology and the written word combined with my social altruism. Whoops. Most of the young librarians I know regret their choice. The most ambitious of us are the most miserable because we know that we could, as they say in the dating game, “do better.” I can make databases, but here I am un-jamming the photocopier and repeating program dates and times for callers who don’t have a pen handy. (It’s not that I need to pay my dues and work up the ladder: this is the highest position under Director.) Patrons are disrespectful, clerks talk to us like we’re pages, and managers struggle to keep a straight face when we suggest salaries should reflect value delivered rather than time served. There is a stark difference in the types of personalities and demographics the field attracts today vs. the era of my coworkers’ entrance to the field. Our colleagues make us pariahs for so rudely writing them an e-mail when they are in the building. They have worked here forever and half of them can barely use computers, forget that PCs have been widely accessible for over fifteen years. We are smart, enterprising, eager professionals. Projects fail miserably because none of my dear elders know how to conduct a productive meeting or start and complete a project. Our ideas are met with “that’s very neat but this is how we’ve always done it” and our attempts at competitive salaries are met with “well you knew going into this you wouldn’t be making a fortune.”

What’s broken? Is it a clash of power structures? I theorize that in a women-run organization like a “traditional public library” the structure is like a family, where authority comes from physical age instead of from your job title which you earned with your ability, like how us Gen X-ers came up. Is it that the civil service system has ruined the money-for-work model, leaving us hard workers feeling cheated? I felt a moment of clarity the day I realized “this doesn’t have to be my problem.” Much as I love social programs, I am industrious and don’t need the system to provide for me.

As you say, basic needs must be met. After looking these last four years for one of these elusive “real-pay” jobs I have given up on librarianship as a career and switched directions to focus on a consulting business centered around journalism and web design. Sometime before my biological clock stops ticking I will type up that resignation letter and say: I cannot raise a family and pay my student loans for $15 an hour. You will have to find another “professional” librarian.

For a long time I was worried it was me: I interview poorly? I don’t know the right people? Wouldn’t you know, less than a year into Project: New Career and I already have a couple freelance clients. Stranger still, none of them have balked over money or yelled at me because they don’t know how to make a photocopy. Perhaps the libraries here will miss my abilities, but life is too short to stay on this train.

I imagine you field lots of letters like this so I won’t ramble any more. I’ll just say thank you again and maybe at least the donut thing will catch on.

Best,

Anonymous

tiger librarians

Like everyone else, I heard about this Amy Chua "Tiger Mother" thing and formed an opinion before I actually read the WSJ op-ed she wrote. I'm not going to get into the "is it wrong to call your kid 'garbage'" debate (just kidding, of course I am! calling your kids names seems pretty sad and wrong and not good to me, and I don't really see a lot of ambiguity there. being mean and bullying your kids to be successful isn't really teaching them anything except that being mean and bullying will get you what you want. and also that their parents are jerks. no.)

Anyway, here's the part that made me think of libraries:

What Chinese parents understand is that nothing is fun until you're good at it. To get good at anything you have to work, and children on their own never want to work, which is why it is crucial to override their preferences.

That struck me as a totally anti-library sentiment -- in addition to not being true, like, at all. I can think of dozens of things I find fun that I'm not good at, including dancing and riding a bike. (Off the top of his head, J has just come up with cooking, playing music, and playing any kind of sports for himself.)

And libraries are all about trying new things... doing research on an unfamiliar topic, learning new languages, figuring out that you want to knit or cook or raise chickens or grow a garden. Idealistically speaking, libraries are all about fun things you aren't good at. Also, I think libraries should be places where children do get to think about their preferences, and read or study what they want to some extent, and that is a good and freeing thing for young people.

So, in conclusion, Amy Chua, I think maybe you are not right about fun and being good at things and overriding preferences, and you probably believe libraries are unnecessary and promote mediocrity or something, and you probably would feel my parents did not raise me successfully because I am not a concert oboist math genius brain surgeon whatever. But I wouldn't go so far as to call you garbage.

"No soup [library service] for you!"

I really enjoy the "Soup Nazi" from Seinfeld. At times, I find I act a lot like the Soup Nazi, especially when patrons don't behave the way I want them to, like following basic rules. I work at a private academic university, and I feel we have a community patron problem. Why do we even have community patrons, you ask? Mainly because we are a partial federal depository library, and we are legally required to allow community users access to our materials. Also, academic libraries generally allow patrons outside the campus community to look at their books, periodicals, etc.

Our community patron, R., doesn't make use of our books. He monopolizes a computer - a computer from which he runs a business. He doesn't understand why he cannot use his cell phone right next to the library computer, in case, as he terms it, of conference calls. When he's on a computer, we have to kick him off so students can use it. He has figured out the student login (not as though that was difficult), so now he has unlimited printing. He never brings his own pens or pencils, so he is always using ours or a student's. One time, he asked to use the reference desk phone, then our personal cell phones because he was having trouble with his. When we all refused, he asked a student to use hers. He constantly has technology problems, which he then needs help solving. We have to constantly remind him that he cannot use the lab, to please take his cell phone calls outside, stop pestering the students, and so on. (As you can tell, he has been the fly in my ointment for a while).

There are all sorts of theories flying around about what he is actually doing. For a while, we were convinced he was running a spam operations because we had to help him with pdf problems. Then, we thought he was running a phone scam because he is constantly asking for and promising large sums of money to people. (He'd also like us to find the number for Goldman Sachs).

I have really worked on my attitude (although it doesn't seem like it). I don't want to be the only librarian who constantly complains about R. My colleagues try to remind me that it isn't my problem; my boss has made a decision to let him stay. For some reason, I find this unhelpful. I can't see a problem like this, where someone is disrupting library service, and not do anything about it. On the other hand, I did not decide to work in a public library, so all I really want to deal with is snotty college students. Upon further reflection, though, I realized that even a public library would not put up with his behavior. I think the problem I'm having comes down to valuation of library services. Apparently, my colleagues and I have a difference of opinion.